Front office
Guests
Guest profiles, stay history and preferences.
Select existing guestNew guest
Guest profiles
1,284
Repeat guests
36%
Corporate accounts
18
Loyalty members
212
Guest directory
| Guest | Type | Phone | Stays | Lifetime value | Status |
|---|---|---|---|---|---|
| L. Phiri | Individual | +260 97 000 0001 | 12 | K 84,200 | In house |
| Zambezi Mining Ltd | Corporate | +260 21 000 0002 | 41 | K 612,900 | Confirmed |
| C. Mwale | Individual | +260 96 000 0003 | 3 | K 9,400 | In house |
| Copperbelt Tours | Agent | +260 21 000 0004 | 27 | K 288,100 | Provisional |
| N. Chanda | Loyalty — Gold | +260 95 000 0005 | 8 | K 41,300 | Confirmed |
Preferences on file
- L. Phiri — high floor, late checkout, no dairy at breakfast.
- Zambezi Mining Ltd — direct billing to company account, monthly statement.
- N. Chanda — quiet wing, twin beds, airport pickup usually required.