People
Staff & users
Departments, shifts and system access roles.
Team on duty
| Name | Department | Role | Shift | System access | Status |
|---|---|---|---|---|---|
| D. Mulenga | Front office | Duty manager | 07:00 – 16:00 | Manager | On shift |
| Grace M. | Housekeeping | Room attendant | 07:00 – 15:00 | Operations | On shift |
| Joseph K. | Housekeeping | Room attendant | 07:00 – 15:00 | Operations | On shift |
| S. Ngoma | F&B | Outlet cashier | 12:00 – 22:00 | Cashier | On shift |
| B. Lungu | Finance | Night auditor | 22:00 – 06:00 | Accounting | Off shift |
Access control
- Rate overrides and folio corrections require duty-manager approval.
- Night auditor is the only role permitted to roll the business date.
- Cashiers cannot reopen a closed shift; they raise an approval request instead.